What are Back-Order products?
Back-Order ensures you never miss out on the products you need!
This new 'Back-Order' system lets you order products that aren't currently in stock at our warehouse. When you select an "Back Order" item, you're placing a backorder that will be fulfilled within 14 days of your purchase.
When an item shows "Delivery in 14 days" it means:
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The product is currently on backorder
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You can place your order immediately to secure it
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Your item will ship within 14 days from your order date
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You'll receive tracking details once dispatched
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Payment is processed at checkout
Why Back-Order?
Our Petstop back-order program expands our product offering beyond what we stock in our warehouse, giving you and your pet access to a much wider range of brands, sizes, and specialty items - so you have more choice to find exactly what's right for your pet. This guarantees you'll receive the exact product you want - whether it's your pet's favorite accessory, a specific brand, or a hard-to-find item - without the frustration of it selling out or having to settle for alternatives. You'll receive confirmation immediately and tracking details as soon as your order ships, giving you complete peace of mind that your pet's essentials are on the way.
